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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Quentin Patrick

May 15, 2024

5  out of  5 rating by Quentin Patrick
"I have been a customer of Mike Jones at State Farm for well over 10 years. Recently, I had an issue with my mortgage company that required immediate attention from Mike Jones' office. My initial communication with his associate, Justin (with a very long email, got off to a rough start. However, by the end of our conversation, Justin went above and beyond to provide excellent service, ensuring that my issue with the mortgage company was resolved and that I had nothing to worry about."
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Juston Thomas

February 2, 2024

5  out of  5 rating by Juston Thomas
"He was great but getting insurance for a kia in dc is ridiculous"
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Rodney Janey

November 27, 2023

5  out of  5 rating by Rodney Janey
"Been with StateFarm Mike Jones for over 30 years for Home and Auto Great Customer Service From Mike and his Staff"
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Tammy Queen

November 11, 2023

5  out of  5 rating by Tammy Queen
"I've been a customer of Mike Jones for over 20 years. He's very patient and helpful by offering the best insurance plans. He just saved me money on my auto and homeowners insurance. He's an awesome agent to work with."
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marie carroll

September 30, 2023

5  out of  5 rating by marie carroll
"I have been a customer of Mike Jones for over 20 years. He always makes sure I am advised when I getting close to my due dates (so grateful) for his services and he offers the best company packages for home, auto, and investment properties! Great service team and awesome leader!"
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Jeryl Carson

September 11, 2023

5  out of  5 rating by Jeryl Carson
"I have been with Mike Jones for over 20 years. I always felt he was like family. Easy to talk to and very relatable. Very attentive and I value his opinion. Congratulations Mike, keep up the good work."
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Crypto Chuck

August 23, 2023

1  out of  5 rating by Crypto Chuck
"Agent was so ready to get off work that she got an attitude then got mad after I called her out on it. Poor customer service pick another agent"
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Gina Atkins

August 11, 2023

1  out of  5 rating by Gina Atkins
"I feel as though Mike could care less about his job or his customers. He lost us due to no communication and he could care less. We are getting ready to pull 3 homeowner policies as well."
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Trou Sora

July 27, 2023

1  out of  5 rating by Trou Sora
"A very poor customer service, they barely answer the phone, never recall when you left a voicemail or send email. I experienced the same thing that the lady was disclosing. The only time they contact you is the moment when you have to renew your insurance. Probably, they care only for the commission they will receive. I will do the same thing switch to another agent."
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Jai Nicole

June 23, 2023

1  out of  5 rating by Jai Nicole
"Update. Mike's customer service skills are trash. I have a new vehicle that I had no trouble with adding onto my policy. However, Mike mentioned he would email my new quote and it never came. When I reached out to Mike for an understanding on why my bill was MORE than my quote, he mentioned he would call me back but never did. When I reached out again 1 week later, he stated "you need to be more proactive with your life and look at the app for this information. Instead of calling me." Incredibly rude and disrespectful. Find another agent to spend your money and time with, if you're considering reaching out to him Both Mike and Teri are super helpful and responsive!"
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Santa Jones

December 26, 2022

5  out of  5 rating by Santa Jones
"SHOUT OUT to Mike Jones, I opened my Policy in 1994 ,You have always treated me with Respect and Took time out to make sure I had the correct policy, Thank you Mike Jones for all your hard work.... Couldn't have had A better AGENT"
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Tyrone Jones

December 20, 2022

5  out of  5 rating by Tyrone Jones
"Where do I start here all around good dude and family business. I met Mike and his wife working at W hotel. I valet their car it was a special night for them they was engaged and soon to be married. Both of them are high energy positive people so I just asked what did he do for a living and that day changed my life. Close to about 9 or 10 years now but they continue to just provide information on how to insure and protect my family future. I had about 4 cars now under his insurance company and home insurance opportunity to life and career. When I say Mike changed my life I couldn’t envision just parking their car and having so many opportunities provided just with meeting the Jones family and not to mention my last name is Jones so I was in. Thanks Mike for your help, support, encouragement, strength and most important being that all around good person, friend, and business associate. May your business continue to grow and God continue to allow you to help people with you insurance intelligence and blessing on blessing for your family. Be well"
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Kenneth Mackie

December 9, 2022

5  out of  5 rating by Kenneth Mackie
"I want to express my appreciation for the impressive 30 plus years of service by Mike Jones and his professional team. Teri is exceptional with timely response and support, and attentive to my insurance inquiries and gives great advise. I will recommend everyone to reach out to Mr. Jones for all your insurance needs."
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Sheilahann Payton

November 17, 2022

5  out of  5 rating by Sheilahann Payton
"Excellent Team with outstanding professional. I am blessed with great auto insurance assisted by Mr. Mike Jones and all my concerns met!!"
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James Wise

May 23, 2022

5  out of  5 rating by James Wise
"Great people, very professional, very helpful."
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Devonne Bilal

January 18, 2020

5  out of  5 rating by Devonne Bilal
"Always helpful, emergency or not"